Are you a manufacturer or a trading company?
We are a professional manufacturer specialized in fermenters, bioreactors, and liquid dispensing systems.
What validation services do you provide?
We provide comprehensive validation services including FAT (Factory Acceptance Test), SAT (Site Acceptance Test), DQ, IQ, OQ, etc.
How can I claim warranty services?
Please provide your order ID and a description of the issue via our technical support channels. We typically respond within 24 hours.
Are the tank capacities customizable?
Yes, our models range from 20L to 500L and can be fully customized based on your specific industrial requirements.
What materials are used in the construction?
The main material used is high-grade Stainless Steel, with fiberglass used for insulation to ensure durability and hygiene standards.
What is the standard shipping method?
Products are securely packed in wooden crates and typically transported via sea freight. Delivery time varies from 1 week to 3 months depending on order size.