❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a manufacturer with 25 years of experience and a professional foreign trade team. We use high-quality raw materials and strictly control every process. Our products include toilets, wash basins, bathroom cabinets, smart mirrors, and more.
Can you produce according to samples?
Yes, we provide OEM & ODM services. We can customize products according to customer requirements, including shapes, logo printing, colors, and packaging.
What are your terms of delivery?
Our standard delivery terms are EXW and FOB.
How long is your delivery time?
Generally, it is 10-15 days if the goods are in stock. For items not in stock, it takes 15-25 days, depending on the order quantity.
Do you test all your goods before delivery?
Yes, we perform 100% testing before delivery. We create pre-production samples and conduct final inspections before shipment to ensure quality.
What are your terms of payment?
For orders under 2000 USD, 100% in advance. For orders over 2000 USD, 30% deposit in advance and 70% balance before shipment. We support final payment after inspection.
Toilvora Toilet
