Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with our own factory and production lines, allowing us to provide high-quality kitchen and bathroom products at competitive prices.
How do you guarantee product quality?
We provide pre-production samples before mass production and always perform a final inspection before shipment to ensure the highest standards.
Can I request samples before placing a bulk order?
Yes, samples can be provided. If the subsequent order quantity is large enough, we can send samples for your testing requirements.
Do you offer OEM and customization services?
Yes, we provide professional OEM services and can customize products, logos, and packaging according to your specific design requirements.
What is your typical payment term?
For regular orders, our terms are a 30% T/T deposit, with the full balance payment required before the delivery of goods.
How do you handle post-sale quality issues?
Please take photos of any issues and send them to us. We will provide a satisfactory solution within 24 hours after confirming the problem.