Q: How do you ensure product quality?
A: We have a professional quality control team and conduct 100% water testing on all applicable products to ensure every item meets Grade A standards.
Q: What are the standard payment terms?
A: We typically accept T/T with a 30% deposit and the remaining 70% balance due before loading.
Q: What is the typical lead time for orders?
A: Our standard delivery time is approximately 15 days after order confirmation.
Q: Do you offer OEM/ODM services?
A: Yes, we welcome OEM and ODM orders. We can put your own brand on products and produce items in specific colors according to your requirements.
Q: What range of bathroom products do you provide?
A: We offer five main series: Solid Surface (bathtubs/basins), Sanitary Ware (toilets/bidets), Hardware (faucets/showers), Furniture (cabinets), and Smart Toilets.
Q: Can I request a sample before placing a bulk order?
A: Yes, we can prepare samples upon request. Please inform us of the items and quantities needed for an invoice and preparation.