❓ Frequently Asked Questions
Q1. Are you a manufactory or trading company?
We are a manufacturer with 25 years of experience and a professional foreign trade team. We strictly control every process from raw materials to loading. Our product range includes toilets, basins, bathroom cabinets, smart mirrors, and more.
Q2. Can you produce according to the samples?
Yes, we provide OEM & ODM services. We can customize shapes, printing logos, colors, and packaging according to your specific requirements.
Q3. What are your terms of delivery?
We primarily operate under EXW and FOB terms.
Q4. How long is your delivery time?
Generally, it is 10-15 days if the goods are in stock. For non-stock items, it usually takes 15-25 days depending on the order quantity.
Q5. Do you test all your goods before delivery?
Yes, we conduct 100% testing before delivery. We create pre-production samples and perform final inspections before shipment to ensure quality.
Q6. What are your terms of payment?
We accept TT/DP. For orders under 2000 USD, 100% in advance. For orders above 2000 USD, 30% deposit in advance and 70% balance before shipment. Balance payment is supported after inspection.