Automatic flush sterilizer smart ceramic toilet intelligent water spray
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Frequently Asked Questions
Q: How can I obtain a sample?
A: Sample orders are acceptable. Please contact our support team for specific details and arrangements.
Q: What is the lead time for samples and mass production?
A: Sample orders typically take 14 days to process. For mass orders, the standard leading time is approximately 30 days.
Q: Do you offer OEM services?
A: Yes, we provide comprehensive OEM services. We require your logo imagery, trademark documentation, and a certificate of authorization.
Q: What is the Minimum Order Quantity (MOQ)?
A: Our standard MOQ is set at 10 pieces per model with neutral packaging.
Q: What promotional support do you provide?
A: We assist our partners with high-quality product photography, banners, and brochures. Additionally, new designs are introduced every season to keep your inventory competitive.
Q: What is your warranty policy?
A: We provide a 1-year warranty and include 1% free accessories. Our team offers 24/7/365 troubleshooting assistance, including video guidance from specialists and free replacement of necessary components.