Frequently Asked Questions
Can we mark our own logo on the product?
Yes, we can provide logo customization. However, depending on the specific item, the MOQ (Minimum Order Quantity) may vary. Please contact us with your logo requirements so we can provide a detailed cost assessment.
What is the warranty period for this flush tank?
We provide a 1-year warranty. We are very confident in our products and use high-quality packaging to ensure they reach you in excellent condition.
What delivery and payment terms do you accept?
We accept various delivery terms including FOB, EXW, FCA, and DDP. Accepted payment methods include T/T, PayPal, Western Union, and Cash, primarily in USD.
Is this cistern suitable for wall-hung toilets?
Yes, this model is specifically designed for wall-mounted/wall-hanging toilet installations, offering a modern, space-saving bathroom solution.
How does the dual flush system contribute to water saving?
The double-pressing drain valve allows for two different flush volumes, helping to significantly reduce water consumption based on usage needs.
Is maintenance easy for the in-wall system?
Yes, the system is designed for accessibility. Internal valves can typically be reached through the flush button plate, allowing for maintenance without removing the wall.