❓ Frequently Asked Questions
Who are we and where are we based?
We are a professional sanitary ware supplier based in Guangdong, China. Since 2013, we have served various markets including Eastern and Western Europe, Southeast Asia, and North America, with a dedicated team of 51-100 professionals.
How do we guarantee product quality?
Quality is our priority. We always provide a pre-production sample before starting mass production and conduct a strict final inspection before every shipment to ensure standards are met.
What products can you purchase from us?
Our core product range includes high-quality Toilet Seats, Toilet Flush Fittings, and Concealed Flush Cisterns designed for modern bathroom solutions.
Why should you choose us over other suppliers?
We design and deliver complete turn-key solutions tailored to specific customer requests. Our factory follows the "customer first" principle, providing reliable quality support to enhance our clients' market competitiveness.
What delivery and payment services do we provide?
We accept various delivery terms including FOB, CIF, and EXW. Supported payment currencies include USD, EUR, AUD, HKD, and CNY via T/T, L/C, PayPal, or Western Union. Our team can communicate in multiple languages including English, Chinese, Spanish, and more.
Do you support OEM and customized designs?
Yes, we provide full OEM and ODM support. We can manufacture products based on your specific logo requirements and unique design specifications.