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Frequently Asked Questions
Are you a manufacturing or trading company?
We are an integration of industry and trade with over 10 years of experience in this market.
What primary products can your company provide?
We provide various ceramic sanitary wares including countertop basins, pedestal basins, toilets, and bathroom accessories in different styles and designs.
Does your company hold any quality certificates?
Yes, we have passed CE, CUPC, and SGS certifications to ensure high quality standards.
What are the payment terms for orders?
Generally, we require a 30% deposit before production and the remaining 70% balance before loading or against the B/L copy.
What is the delivery time for products?
For stock items, it takes 3-7 days. For OEM designs or bulk orders (e.g., 1*40HQ container), the lead time is approximately 15-30 days.
How are the products typically packed?
We generally use 5-ply brown cartons with poly bags. For colored items, we use 6-side 2cm foam protection within the carton.
Toilvora Toilet
