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Frequently Asked Questions
Are you a manufacturing or trading company?
We are an integration of industry and trade with over 10 years of experience in this market.
What primary products can your company provide?
We provide various ceramic sanitary wares including countertop basins, under-counter basins, pedestal basins, electroplated basins, and glazed basins. We also provide toilets and bathroom accessories.
Does your company have quality certificates?
Yes, we have passed CE, CUPC, and SGS certifications.
Can I order a sample to check the quality?
Yes, we are glad to provide samples. We have high confidence in our quality as we perform three separate quality inspections.
What is the delivery time for products?
For stock items, it takes 3-7 days. For OEM designs or custom shapes, it typically takes 15-30 days.
What are your payment terms?
Generally, we quote FOB Shenzhen prices. Terms are 30% deposit before production and 70% balance paid before loading.