Frequently Asked Questions
What are the main advantages of this smart toilet?
The toilet features independently designed appearance patents, high-quality ceramic raw materials for durability, and a smooth white glazed surface that is scratch-resistant and easy to clean.
Does the toilet still flush during a power outage?
Yes, it includes a built-in replaceable backup battery. In case of a sudden power outage, you can use the side knob or the "Foot Kick" function to flush.
What kind of warranty is provided?
We offer a comprehensive 10-year warranty for the ceramic body and a 10-year warranty for the toilet accessories.
Is the installation process complicated?
The one-piece bidet toilet combo is designed for easy installation with a standard 12" rough-in. It simply requires mounting the fixing block, connecting the water valve, and plugging into a 120V outlet.
Are OEM and ODM services available?
Yes, we provide professional OEM and ODM services, allowing for customized sizes, colors, designs, and packaging to meet specific project requirements.
What is the Minimum Order Quantity (MOQ)?
For trial orders, the MOQ is 10 pieces. Multiple orders can be placed simultaneously for different models.